Talk to us
Talk directly with our team
Use the official email channel for support, privacy requests, disputes, and operational communication related to Zerus.
Official contact channel
We centralize public contact in a single address so triage, response, and operational history remain traceable.
Initial response window
We confirm receipt within 5 business days and complete initial triage within 10 business days, following the project's public governance.
No direct submission on the website
The /contato page does not send data to an application backend. To avoid ambiguous public collection, contact happens only through the official email channel.
When to use this channel
- General questions about the product and subscriptions.
- Privacy and personal data requests.
- Incident reports, bugs, or unexpected behavior.
- Disputes, institutional support, and operational contact.