Talk to us
Contact Zerus directly
Use the official email channel for support, privacy requests, disputes, and operational communication related to Zerus.
Official contact channel
The official channel brings requests together to support triage, response, and operational record keeping.
Initial response window
We confirm receipt within 5 business days and complete initial triage within 10 business days.
No direct submission on the website
The /contact page does not send data to an application backend. Contact is handled through the official email channel.
When to use this channel
- General questions about the product and subscriptions.
- Privacy and personal data requests.
- Incident reports, bugs, or unexpected behavior.
- Disputes and operational communication.